09.11.2007
FLUG REVUE

2007-11-04 - Dash 8 Q400 and SASSAS removes Dash 8 Q400 from service permanently

Bombardier Q400 gegroundet<br /> Following the recent period of events involving aircraft of the Dash 8 Q400 type, SAS's management, following an unscheduled meeting of the Board of Directors, has decided to immediately discontinue the use of this type of aircraft.

"Confidence in the Q400 has diminished considerably and our customers are becoming increasingly doubtful about flying in this type of aircraft. Accordingly, with the Board of Directors' approval, I have decided to immediately remove Dash 8 Q400 aircraft from service," says Mats Jansson, President and Chief Executive Officer of SAS.
In January 2000, SAS was the first customer to use the Dash 8 Q400 in its traffic operations. The aircraft have accounted for approximately 5 percent of the Group's passengers. The aim is to replace traffic based on the Q400 by reallocating current aircraft in the SAS Group's fleet and by means of leasing. "The Dash 8 Q400 has given rise to repeated quality-related problems and we can now conclude that the aircraft does not match our passengers' requirements concerning punctuality and regularity. SAS's flight operations have always enjoyed an excellent reputation and there is a risk that use of the Dash 8 Q400 could eventually damage the SAS brand," says John Dueholm, Deputy CEO of SAS.
Bombardier said it is disappointed with the SAS decision to permanently discontinue flight operations with the Bombardier Q400 aircraft given that the landing incident is still under investigation by Danish authorities. Bombardier stands behind the Q400 aircraft.  Since entering revenue service in February 2000, the Q400 turboprop has proven itself to be a safe and reliable aircraft with over 150 Q400 aircraft in operation among 22 operators around the world.  To date, the fleet of Q400 aircraft has logged over one million flying hours and 1.2 million take-off and landing cycles.

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